Shipping

What are the delivery charges? 

Delivery charge varies with each Seller. Retailers incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products.\

What is the estimated delivery time?

Sellers generally procure and ship the items within the time under 60minutes. 

Estimated delivery time depends on the following factors:

  • The Seller offering the product
  • Product's availability with the Seller
  • The destination to which you want the order shipped to and location of the Seller.

 

Are there any hidden costs (sales tax, octroi, etc) on items sold by Sellers on OyeUncle?

There are NO hidden charges when you make a purchase on OyeUncle. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller's delivery policy.

Seller does not/cannot ship to my area. Why?

Please enter your pin code on the homepage (you don't have to enter it every single time) to know whether the item can be delivered to your location.

If you haven't provided your pin code until the checkout stage, the pincode in your shipping address will be used to check for serviceability.

Whether your location can be serviced or not depends on

  • Whether the Seller delivers to your location
  • Legal restrictions, if any, in delivering particular products to your location

At times Sellers prefer not to ship to certain locations. This is entirely at their discretion.

Why is the CoD option not offered in my location?

Availability of CoD depends on the ability of the retailer servicing your location to accept cash as payment at the time of delivery.

I need to return an item, how do I arrange for a pick-up?

Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.

The item will be shipped to you on the day of its official release launch and will reach you in 60 minutes. 

'Out of Stock'

Currently, the item is not available for sale.

'Back In Stock Soon'

The item is popular and is sold out. You can however 'book' an order for the product and it will be shipped according to the timelines mentioned by the Seller.

'Temporarily Unavailable'

The product is currently out of stock and is not available for purchase. The product could be in stock soon. Use the 'Notify Me' feature to know when it is available for purchase.

Does OyeUncle deliver internationally?

As of now, OyeUncle doesn't deliver items internationally.

You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries, but please ensure the delivery address is in India.

Shipping